Privacy Policy

Physician-designed supplements raising standards
Dr. Bill Rawls

Vital Plan Privacy Policy

We at Vital Plan, Inc. value your privacy. This privacy policy applies to information collected by this website (https://vitalplan.com/), mobile applications, and online services that link to this Privacy Policy (our “Services”). Please read the entire Privacy Policy before using our Services. By using our Services, you agree to abide by the terms of this Privacy Policy. If you have questions or concerns regarding this policy, please contact us by email at info@vitalplan.com or via phone at 800-951-2414.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

    •  See what data we have about you, if any
    •  Change/correct any data we have about you
    •  Have us delete any data we have about you
    •  Express any concern you have about our use of your data

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Remarketing Tags

This website uses Google AdWords and Facebook remarketing services to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example adding a Vital Plan product to the website shopping cart. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or somewhere on Facebook. Third-party vendors, including Google and Facebook, use cookies to serve ads based on someone’s past visits to the Vital Plan website. Of course, any data collected will be used in accordance with our own privacy policy, as well as Google and Facebook privacy policies.

You can opt-out of remarketing by visiting http://www.google.com/ads/preferences and/or http://www.aboutads.info/choices/.

Sharing

We share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Links to Third-Party Sites

This website contains links to other sites or online services that are operated and maintained by third parties. Please be aware that we are not responsible for the content or privacy practices of such other sites or services. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site or service that collects personally identifiable information.

Social Networking Services

You may be able to link an account from a social networking service (e.g., Facebook, Google+, LinkedIn) to an account through our Services. This may allow you to use your credentials from the other site or service to sign in to certain features on our Services. If you link your account from a third-party site or service, these social networking services may be able to collect information about you, including your activity on our Services.

We also may work with certain third-party social media providers to offer you their social networking services through our Services. For example, you may be able to use third-party social networking services, including but not limited to Facebook, Twitter, and others, to share information about your experience on our Services with your friends and followers on those social networking services.

These social networking services may be able to collect information about you, including your activity on our Services. These third-party social networking services also may notify your friends, both on our Services and on the social networking services themselves, that you are a user of our Services or about your use of our Services, in accordance with applicable law and their own privacy policies. If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services.

Surveys & Contests

From time-to-time, our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Children’s Privacy

Vital Plan respects the privacy of children and we are committed to complying with the Children’s Online Privacy Protection Act (COPPA). Our Services do not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent, except as permitted by COPPA. By providing your consent in such circumstances, you agree that we may collect, use, and disclose your child’s personal information consistent with this Privacy Policy.

If you have questions concerning our information practices with respect to children, or if you would like to review, delete, or stop the further collection of your child’s personal information, you may email us at info@vitalplan.com.

International Users

Please note that the Services are directed towards users who reside in the United States. By using our Services, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States.

Privacy Policy Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. Your continued use of our Services after any modification to the Privacy Policy will constitute your acceptance of the new terms and conditions. If you feel that we are not abiding by this privacy policy, please contact us immediately via telephone at 800-951-2414 or email at info@vitalplan.com.

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